Hotel Reservation Dialogues

How to Make Reservations in English

Questions to Ask When Making a Reservation

  1. How may I help you?
  2. what is the exact date of your arrival
  3. How many nights will you stay?
  4. How many people is the reservation for?
  5. What type of room would you like?
  6. Can I have your full name please?
  7. How do you spell your last name?
  8. Will you pay with visa or Mastercard?
  9. What’s your credit card Number?
  10. What’s your phone number?
Hotel Reservation Dialogues

Hotel Reservation Dialogues

Dialogue #1

R: Good morning. Welcome to the Westin Hotel

C: Hi, Good morning. I’d like to make a reservation for this weekend. Do you have any vacancies?

R: Yes sir, we have several rooms available  And what is the exact date of your arrival?

C: The 24th. 

R: How long will you be staying?

C: I’ll be staying for two nights.

R: How many people is the reservation for?

C: For two people

R: And would you like a single rooom? 

C: yes, please.

R: Great. And would you prefer to have a room with a view of the ocean?

C: Sure  What’s the rate for the room?

R: Your room is $400 per night, Now what name will the reservation be listed under?

C: Jack Johnson

R: Could you spell your last name for me, please?

C: Sure. J-O-H-N-S-O-N

R: Could you tell me your telephone number?

C: Yes, my cell phone number is 555-26386.

R: Great. Now I’ll need your credit card information to reserve the room for you. What type of card is it?

C: Visa. The number is 987654321.

R: And what is the name of the cardholder?

C: Jack Johnson

R: Alright, Mr. Johnson, your reservation has been made

C: Great, thank you so much.

R: My pleasure. Have a nice day.

Hotel Reservation Dialogues

Dialogue #2

Hotel Clerk: Hello. Holiday Inn. May I help you?

Man: Yes, I’d like to make a reservation for two on September 21st.

Hotel Clerk:  we have one suite available, 

Man: How much is that?

Hotel Clerk: It’s only $200 dollars

Man: Okay, that’ll be fine.

Hotel Clerk: All right. Could I have your name, please?

Man: Yes. Ash Simpson.

Hotel Clerk: How do you spell your last name, Mr. Simpons?

Man: S-I-M-P-S-O-N

Hotel Clerk: Okay, Mr. Simpson, we look forward to seeing you

Man: Okay. Goodbye.

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