Make Complaints in English
General Expressions to Make Complaints
- I am sorry to have to say this but …
- I understand it is not your fault but…
- I want to complain about…
- I am sorry to bother you but…
- I am not satisfied with…
- Excuse me, I wonder if you can help me
- Can you help me with this
- Perhaps there was a misunderstanding but …
- I’m sorry to say this but I am really quite upset…
- There appears to be a problem here …
- I’m sorry but I’d like to make a complaint about …
- How can we fix this?
- Could you help me with …?
Ways to Make a Complaint in a Restaurant
- I am sorry to bother you but the food is cold
- I’m sorry, but this isn’t what I ordered
- Sorry, but I think I got the wrong order
- I am sorry to have to say this but the food is overcooked
- I have a problem with my dish, the meat is raw
Ways to Male a Complaint in a Hotel
- “Excuse me, but there’s a problem with the air conditioning in my room”
- “Sorry to bother you, but I think there’s something wrong with the toilet in my room
- “I’m afraid I have to make a complaint. I can’t find the jewelry I left on my hotel room.
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