During this lesson, you will learn how to give instructions in English:
We usually give instructions using verbs in its imperative form:
To click | Hacer clic |
Click | Haz clic |
To delete | Borrar |
Delete | Borra |
Let’s get started
Schema Activation (20 Mins)
Task1A
Check the verbs and try to remember them
Let’s start the class by remembering some of the most common verbs to give instructions in English
Install | Click |
Download | Select |
Upload | Configure |
Run | Update |
Open | Reset |
Close | Restart |
Save | Search |
Delete | Backup |
Copy | Type |
Paste | Edit |
Pre-Task #1 – Sequence Words (20 Mins)
Task2A
Learn Sequence Words
Task2A
Open the cards again and quiz your classmate
A | What does “try again” mean? |
B | It means “intentar de nuevo” |
Pre-Task #2 (20 Mins)
Task3A
Test different commands using your computer terminal or command line
Pre-Task #2 (30 Mins)
Task4A
Read the dialogue
Information Technology Students
IT Support Agent: Hello, how can I help you today?
User: Hi, I need help creating a folder using the terminal.
IT Support Agent:No problem! First, open the Command Prompt. Let me know when it’s open.
User: It’s open.
IT Support Agent: Great! Now, type “pwd” and press Press “Enter.” to know where you are
User: Done. I am on the desktop directory
IT Support Agent: Now, type “dir” and press “Enter” to list the files and folder
User: Done, I am seeing a list of directory and files.
IT Support Agent: Now, choose and change directory by typing “cd” and the name of the folder you want to work with
User: Got it. I chose the documents folder
IT Support Agent: Now type “mkdir new_folder” and press “enter”
User: Thanks!, I can see the folder on my PC
Business Administration Students
Support: Hi, how can I help you?
Client: I need to install a screenshot tool on Chrome
Support: Alright, First open your chrome browser
Client: Sure, give me a second. Done
Support: Now go to Google.com
Client: OK, What do I have to search?
Support: Just type “Lightshot chrome extension”
Client: Got it.
Support: Choose the chrome store web result
Client: I am in the chrome store now
Support: Now click “add to chrome” and “add the extension”
Break (30 Mins)
Task5A
Take some time off and be back on time

Main Task
Task6A
Practice with a partner giving instructions
Information Technology Students
Instructions:
You can’t read the dialogue.
Pair up
One of you will be the support agent.
The other one will be the person needing help.
The situations are (1) deleting a file, (2) creating a file, (3) deleting a folder, (4)creating a folder
The support agent needs to provide real steps.
The customer has to follow the steps.
Include Greetings, Instructions using sequence words and farewell.
Focus on Fluency and Pronunciation.
Business Administration Students
- Choose something you could from the Chrome browser
- Prepare a dialogue
- Practice the dialogue and the steps
- Role-play the dialogue