Contents and Language
- Goods and services
- Places to shop: Mall,Supermarket.
- I need Plumbing service,Mailing, and others.
- There ¡s a car Rental, and others.
- I need a doctor, a lawyer, etc
- Can, Could, May I help you?
- I don’t like how this works, I like an overhaul.
- Where can I get some medicine?
- How much is…? It is worth…
- This service is too expensive,bad, and reasonable.
Functions
- Asking for and offering services.
- Complaining about goods or services.
Values and Attitudes
- Respect when asking for a service.
- Tolerance for other people’s opinions.
- Friendliness when interacting with others.
- Sharing with others.
- Commitment towards community improvement.
- Concern towards rights,debts, and customer laws
Culture
- Different goods and services in Costa Rica and other countries.
- Ways to get and offer goods and hire services
Reading
Objective:
Extracting salient points from the whole text.
Pre-reading
Teacher introduces the vocabulary about good and services and key phrases by using a presentation
During- reading
Task #1: Students read a text about places and the good and services they offer and then they highlight the places and the services they give.
Task #2: Students answer a multiple choice about the places and the good and service they offer
Task #3: Student read the text again and write phrases such as I buy bread on Musmanni or Musmanni is where I buy bread.
Post- reading
Students see pictures of different places and talk about the good and services they can get there.
Evaluation of Learning Outcomes:
The teacher by means of rubric will evaluate Ss talking about goods and services about where they can get their goods and services during a brief presentation.
Listening
Objective:
- Identifying main points from messages.
- Identifying different opinions and choices.
Pre-listening:
Teacher shows a picture and ask questions to activate their background knowledge and set the context for a recording about opinions of places that offer good and services
During-listening:
Task #1: Students jot down any word they don’t know as they listen.
Task#2: Students complete the missing words in the text by listening the recording.
Task#3: Using the same recordings and texts , the students are going to unscramble the text in the correct order.
Post-listening:
Students write a paragraph about a favorite place they visit and in which they get their goods or enjoy their services and why the like it.
Evaluation of Learning Outcomes:
The teacher by means of rubric will evaluate students’ list of opinions and choices regarding goods and services in their town by checking their writing.
Writing
Objective:
- Writing sentences and paragraphs to describe a request or complain.
Presentation
Teacher introduces vocabulary to make requests and complaints by using a categorization game
Practice
Task #1 : Students unscramble sentences written in pieces of paper to form a letter of complaint and a letter of request
Task#2: Students highlight the key vocabulary used to make complaints and requests
Task#3: Students complete a letter of complaint and request using factual or fictional information
Production
In the production section, students pick a situation from a slips of paper and write a letter of complaint or requests
Evaluation of Learning Outcomes:
The teacher by means of rubric will evaluate students’ ability to make complaints and requests by checking their writing.
Speaking
Objective:
- Talking to offer possibilities and making choices.
- Expressing points of view from information.
- Taking parts in dialogues and conversations.
Presentation
The teacher introduces vocabulary and structures such as You should, why don’t you…? to tell people where to go if they need a good and service
Practice
Task#1 Students unscramble sentences in pieces of paper to form a conversation,during the task students ask for clarification of unknown vocabulary.
Task#2 Students read the dialogue and practice the dialogue with a partner taking into account fluency, intonation and correct pronunciation
Task #3 Students completes a similar dialogue but they personalize it with their own information
Production
Students choose three situation from a bag of slips of papers and present a dialogue in which points of views and possibilities are offered.
Evaluation of Learning Outcomes:
The teacher by means of rubric will evaluate students’ ability to talk about points of view and possibilities during a presentation of a dialogue.
