During this lesson, you will learn how to write and answer a professional email.

Before getting started

This is key vocabulary related to emails

Sender’s Information	Name and Email address.
Recipient’s Information	Name and Email address.
Subject Line	A concise line summarizing the email content.
Greeting	Greeting to address the recipient.
Body	Main content of the email.
Closing	Polite closing remarks, such as “Best regards,”
Signature	Additional contact details and other relevant information about the sender.
Attachments	Files or documents attached to the email.

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Schema Activation

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Pre-Task #1

Professional Emails tend to have these kind of structures

#1	Present Perfect
#2	Present Perfect Passive
#3	First Conditional
#4	Third Conditional
#5	Simple Present
#6	Other Structure

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Subject: Updated Proposal and Next Steps

Dear Mr. Davis,

() I hope you’ve had a good week.

() I’ve reviewed your team’s feedback, and () we’ve already made the changes to the proposal. () The revised document has been attached for your review.

() If you have any further comments, we will incorporate them before the final version is sent. () All tasks have been assigned, and () the timeline has been shared with the design team.

() If we had received this feedback earlier, we would have been able to start the campaign this month. () However, if everything goes according to plan, we will be able to launch next quarter.

() Please let me know if you want to to schedule a call to discuss these updates.

()Thank you for your collaboration — () we appreciate your quick responses.

Best regards,

Samantha Lee

Marketing Project Manager

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Pre-Task #2

Instructions

1. Match the pairs of synonyms
2. Three strikes and the game is reset
3. Choose two sentences from the email and rewrite them.
4. Share them with the group.

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Main Task

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Subject: Follow-Up on Recently Purchased Equipment

Dear Jordan,

I hope you’ve had a productive week.

I have a few questions regarding the new equipment to ensure everything is set up correctly:

1. Which pieces of equipment have you already purchased?
2. Who has been responsible for inspecting the equipment upon arrival?
3. Where has the equipment been installed?
4. What would you do if the new equipment didn’t work properly?
5. Have any team members used the new equipment yet?
6. Who has received training to operate the new equipment?

Your responses will help us ensure that the equipment is fully operational and that all staff are properly trained.

Thank you for your support and quick feedback.

Best regards,
Samantha Lee
Office Manager

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