How to Talk about Communication Skills

The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.

Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email and social media.

Some benefits of having good communication skills are:

  • Excellent communication skills prevents misunderstanding.
  • Effective interpersonal communication skills such as listening skills, making eye contact gives boost to your personality

Communication Skills: Key Vocabulary

These are the top ten communication skill for workplace success

ListeningNon-verbal communication
FriendlinessClarity and Concision
ConfidenceEmpathy
RespectOpen-Mindedness
FeedbackPicking the right medium

These are some sentences about communication skills

Listening SkillsI like listeninig to others
Open-Minded I try to see people perspectives.
Communication Skills I avoid distractions when I talk
Non-Verbal CommunicationI make eye contact with my clients
Non-Verbal CommunicationI use a good tone of voice
FeedbackI take feedback from others well
RespectI respect the opinion of my coworkers
RespectI pay attention to what people are saying to me
RespectI don’t interrupt people when they talk
Active listeningI take time to listen to others
InterestI show interest by asking questions
ClarityI speak clearly about what I want
Open-MindedI am open to new ideas
Public SpeakingI love speaking in public
Presentation SkillsI love giving presentations at work
ConfidenceI have a lot of confidence when I speak

Questions about Communication Skills

These are some questions about communication skills

  • Do you have confidence?
  • Yes, I rely 100% on my abilities
  • Do you have presentation skills?
  • Yes, I like speaking in public
  • Are you an open-minded person?
  • Yes, I like to listen to different points of view
  • Do you have listening skills?
  • No, I don’t pay much attention to what others say
  • Do you have communication skills?
  • I communicate things clearly and in a concise manner
  • Do you have empathy?
  • Yes, I do my best to understand others

Lesson Plan – Communication Skills

This is a lesson plan that uses the task-based approach

Schema Activation

Teacher prints this definition, cuts them into piece and stick them into the back of the students. They have to figure out the definition by looking their partner’s backs.

Communication is the act of transferring information from one place to another using voice, printed or digital media, body language and gestures.

Pre-Task (75 Mins)

Task #1 

  1. Students are sent a quizlet set, the set has examples of good / bad  non-verbal communication.
  2. Students indicate if each example is a good/ bad verbal and non-verbal communication
  3. Student are given a Powerpoint Presentation with some pictures, they have to tell each other what example of non – verbal communication is shown.

Task#2

  1. Students are sent a wordle with key vocabulary found in the task ahead.
  2. Teacher sees if students know the vocabulary and the pronunciation of some of them.
  3. Students make pairs.
  4. Students are given  a matching, both students are given part B so they analyze the sentences
  5. One of the students is given Part A
  6. Learners match the words in column A with the sentences in column B orally.

Task#3

  1. Students are given 10 minute to answer some questions related to communication skills
  2. Once ready, students divide the groups in group  A and group B
  3.  Students in group A ask those questions to students in group B
  4. Then students  in group A are asked those question by another partner

Task #4

  1. Students choose 5 communication skills that they have.
  2. Once students are ready, they  talk about those skills with their partners
  3. Student note down the answers and once the activity is over, they share some of the information they wrote.

Post-Task

  1. Students answer a quiz about the topic to solidify some structures used.

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