These resources can help when teaching students about to improve their listening skills
- English for Telephoning (Student’s Book) : It is the ideal quick course for anyone who needs to make effective telephone calls in a business context . PDF and MP3
- English for Telephoning : It is an interactive CD-ROM and Audio, aimed at working professionals with an intermediate level of English ISO File , Audio Files
- Telephoning in English: Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. Audio Files – Book
- English for customer care: English for Customer Care is part of the EXPRESS SERIES. It is the ideal quick course for customer care professionals who need to communicate effectively with their customers in English, whether in person, over the phone, or in writing. Book, Audio CD
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